Privacy Policy

Privacy Policy for Vida Medical Spa

1. Introduction

Vida Medical Spa (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and SMS communications.

By using our services, including signing up for SMS messaging, you agree to this Privacy Policy.

2. Information We Collect

We collect the following types of information:

Personal Information: Name, phone number, email address, and other contact details.

SMS Interaction Data: Messages sent and received, timestamps, and opt-in status.

Website Usage Data: Browsing behavior, cookies, and analytics data.

Medical and Wellness Information: If voluntarily provided through our booking or intake forms.

3. How We Use Your Information

We use your information for the following purposes:

To provide and improve our services, including medical spa treatments.

To communicate with you via SMS, email, or phone.

To send appointment reminders, promotions, and updates (if you opt-in).

To comply with legal and regulatory requirements.

4. SMS Terms & Conditions

By opting into our SMS messaging service, you agree that:

Message & Data Rates May Apply. Standard carrier fees may be charged.

Message Frequency: You may receive appointment reminders and promotional messages.

Opt-Out Option: You can unsubscribe at any time by replying STOP.

Help & Support: Reply HELP or contact us at vidawellnessvt@gmail.com.

Types of Messages: You may receive service updates, offers, and wellness tips.

5. Sharing of Information

We do not sell your personal information. However, we may share it with:

Service Providers: Third parties who assist with SMS, email, and appointment management.

Legal Compliance: If required by law or to protect our business.

6. Data Security & Retention

We take security seriously and implement measures to protect your personal data. Information is retained only as long as necessary for business and legal compliance.

7. Your Rights & Choices

You can request access, corrections, or deletion of your data by contacting us.

You can opt out of SMS marketing by replying STOP.

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

9. Contact Information

If you have questions or concerns about this Privacy Policy, contact us at:

📧 Email: vidawellnessvt@gmail.com

📍 Address: 105 N Main St Suite 204, Barre, VT 05641